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RETAIL TAX COMPLIANCE

Industry Challenges
With multiple pressures from industry consolidation to changing consumer buying behavior, retailers must change the way they do business today to maintain market share. Increasing competition has resulted in competitive overlap in some retail sectors, adding to the complexity of meeting customer needs. Consumers have more shopping choices available, intensifying pressure on retailers, as profitability becomes more challenging. As a result, retailers are looking at ways to operate more efficiently while still providing products and services that will appeal to the consumer.

These market forces are driving retailers to better manage their internal costs to maximize profitability. Many retailers see an opportunity to reduce general administrative expenses in the area of “non-core” activities. By outsourcing these activities, retailers can have their finance teams focused on more strategic projects that affect the bottom line.

Sales & Use Tax Compliance Challenges
A key opportunity exists in the administrative effort required to properly manage state and local sales taxes. The complexity of the current sales and use tax system, along with the retailer’s responsibility for collection of large amounts of sales tax, creates significant compliance requirements. Here is a sample of the issues your team may be facing:
Sales and use tax returns must be filed in every state for all locations and outlets.

  • Need to find ways to reduce your tax liabilities to help improve profitability.
  • POS systems may have different tax rates, which causes an over-under tax comparison analysis.
  • Access to IT resources to update internal systems are scarce or unavailable
  • Due to many locations throughout the US, it is hard to keep up with each jurisdiction’s notices and correspondence.
  • Doing use tax compliance is time-consuming and complex

Our Compliance Service
Tax Partners Managed Services relies on a data management approach to the process of sales & use tax compliance. TRACS™, with its data and workflow management tools, is the cornerstone of our service. Our retail clients benefit from a comprehensive service that includes all facets of the compliance process. The following gives a high-level overview of the inputs into our service:

We take data feeds from all of your disparate systems, clean the data and translate it into TRACS™.  From there, our experienced client services use highly defined processes to calculate your tax liability and prepare funds requests to remit payments to the jurisdictions. During the process, you can access web-based management reports and an image library to help prepare you for any audits.

The presence of an established, tested and continuously improving business process, with TRACS™ as a key component, creates several distinct benefits for the retailer:

  • A proven business model for complex sales & use tax with location reporting – We have the system (TRACS™) that gives you access to the best technology to manage the compliance process, so you don’t have to obtain IT resources to improve an internal system. With this technology and solid processes used across many industries, we lower the risk of an unsuccessful outsource for you.
  • Scalability and flexibility to evolve long term with retailers – We have the ability to manage many data feeds from disparate systems, such as POS systems and ERP systems, use data translators to get data in the right place within TRACS™, and produce accurate returns and web reports by location or outlet to give you more control over the process with less risk.
  • Economies of Scale & Skill – The complexity inherent in a retailer’s tax compliance situation and the technical, constantly changing environment of sales and use tax rates, rules and statutes mandates that your compliance process have:
    • High levels of production capability and process efficiency
    • Domain expertise (in both sales/use tax in general and high production sales/use tax compliance and reporting.)

Tax Partners Managed Services has the system (TRACS™), the engineered processes, the compliance throughput volume, the domain expertise and experience to serve a retailer’s breadth and depth of needs.

Why Tax Partners Managed Services?
Companies like Rhodes Furniture, Cingular Wireless, Liz Claiborne and others have decided that outsourcing sales and use tax compliance to us makes sense. In doing so, they’ve tapped into our flexible data management model that builds on our highly developed processes. With integrated cash management and web access to sales tax and audit information, we give our clients the control they need, while we do the administrative work of compliance. Our clients also get peace of mind, knowing that we have the experience and expertise to get the compliance process done right!
Our end-to-end compliance service provides a way for retailers to shed risk, keep their people focused on what’s most important and gain control over their tax and accounting processes.

Want to learn more about how the Retail Tax Compliance Service is a smart choice to help you stay ahead of the pack? Email us at salesanduse.tax@thomson.com and we'll have an Account Executive follow up with you.


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SUCCESS STORY

“Dedicate Internal Resources or Outsource?”
This large home furnishings provider was experiencing several problems with proper calculation and filing of sales tax. With almost 100 store locations, they wanted to maintain accurate tax rates while keeping a lean finance function focused on core activities like planning and financial reporting. And they wanted easy access to historical information for the sales tax audit process. Their dilemma was whether or not to continue dedicating internal resources, or look to outsource this non-core activity.

After analyzing it’s accounting and finance functions, this retailer chose Tax Partners Managed Services to handle the compliance process. In addition, we compute the monthly tax liability for each store location, looking to identify tax rate issues in the POS system. To make the audit process more effective, a web accessible image library is available for their needs. By outsourcing the compliance process with Tax Partners Managed Services, the finance team can now focus on core financial projects that will bring results to the bottom line.


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Success Story: Retail
White Paper: Retailers

 

Stores Magazine profiles Liz Claiborne and Tax Partners Managed Services in the October, 2003 issue!
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